Request a refund

Not satisfied with your first counseling session? No problem — under our First Session Fit Guarantee, we will refund you the full €25.

Enter the email address you used when booking.

How the refund works

  1. Enter your email address
  2. Click on the confirmation link in your email
  3. Briefly tell us what you would have wished for differently
  4. The refund will be processed within 14 days

The First Session Fit Guarantee applies to the first paid counseling session and can be claimed within 24 hours after the end of the session. For questions, contact us at kontakt@psychofit.de.